Crew Text Messages

Hot Box Pretzels Bites LLC ("Hot Box Pretzels") sends text messages to its own employees and temporary event staff about their work. These are the terms of that text message program.

What we text

Work shifts only: the date, start and end time, job and location of a shift, and a personal link to confirm the shift and clock in. The texts come from +1 (855) 745-3849 and are sent through our scheduling app, Sheetbuster. We never send marketing or promotional messages to this program.

Example: "Hot Box Pretzels: you're on Supergirl Pro Jax Beach, Sat, Nov 7, 11:30 AM to 8:00 PM, Window. Reply Y to confirm. Answer and clock in here: https://sheetbuster.com/crew/k3J9xQ Reply STOP to opt out."

Temporary event staff agree out loud when the owner or a manager books them. This is the script we read, word for word:

"Can Hot Box Pretzels text your shift times and your clock-in link to this number? It is only about your work with us, usually one to three texts per shift. Message and data rates may apply. You can reply STOP at any time to stop, or HELP for help."

We type the number in only after the person says yes. If they say no, they get their shifts by email.

Crew members with an app account turn on the switch "Text me my work schedule" in Sheetbuster, which reads: "Text me my work schedule and shift reminders at this number. Message and data rates may apply. Reply STOP to stop."

How often

It depends on the schedule, usually one to three texts per booked shift.

Cost

Message and data rates may apply.

Stop or get help

Reply STOP to any message to stop the texts, and START to get them again. Reply HELP for help, or email bites@hotboxpretzels.com.

Carriers are not liable for delayed or undelivered messages.

Privacy

We use your mobile number only to send these work texts, through our SMS provider, Twilio. Mobile numbers and text message consent are never sold, rented or shared with third parties or affiliates for their marketing or promotional purposes. Read our full Privacy Policy.